Redeem Gift Certificate

To redeem a gift certificate at Mountain Rose Herbs, follow the simple steps below.

Redeem Gift Certificate

To redeem a gift certificate at Mountain Rose Herbs, follow the simple steps below.

  1. You need your unique gift certificate code, which is part of the gift certificate that was emailed to you as an attachment. It will look something like Z50-Y6K-COS-402.
  2. Browse the store and add items to your cart as you normally would.
  3. Click the 'View Cart' link to view the contents of your shopping cart.
  4. Look for the "Add Certificate" link under the running total. Please enter the unique gift certificate code into this field and click "Apply." You can redeem partial or multiple gift certificates on a single order.

If you do not have a gift certificate code in the above format, you may have one of our old paper gift certificates. These came on a notecard and were mailed to your physical address. To redeem a paper gift certificate online, please follow these instructions:

  1. You can redeem your gift certificate by entering the gift certificate number (located on the bottom of the paper gift certificate itself) into the Order Comments box on the Delivery Method section of the checkout screen. Please include a note letting us know that you want to redeem this gift certificate and include the number and amount. We will then apply this credit in our office as we process your order. We must do this manually and so it will not immediately reflect in the total of your purchase on our website.
  2. If the value of your gift certificate is greater than or equal to the total amount of your order (with shipping included), simply select “check” as your method of payment.
  3. If a balance remains on your order after using your gift certificate, you may pay the rest by credit card. Simply fill out your billing information as normal and we will deduct the value of the gift certificate from your order and use the provided card number to pay the rest of the balance. (Please note that when using this process to redeem a gift certificate online, the full amount of the order will be authorized on your card before the gift certificate total is removed and the charges are finalized).
If you have any questions about how to redeem a gift certificate code or paper gift certificate, please contact us!