If you are purchasing Mountain Rose Herbs products for resale, wholesale, or as an ingredient or element of an item for resale, you may submit a completed state sales and/or use tax exemption document for review.
1. You must be registered on our website for documents to be processed and applied to your account. Tax exemption is linked through your login on our website; if you do not have a Mountain Rose Herbs online account, your exemption cannot be validated.2. After registering, reach out with your account information including your business name*, phone number, email address used to register on our website, preferred email address for any tax related communications, and your business address. *Your business name MUST match the name on your tax exemption form. If you have filled out the wholesale inquiry form https://mountainroseherbs.com/reseller-information/ respond to wholesaleapp@mountainroseherbs.com. If you are just seeking tax-exempt status, please reach out to our customer service team at support@mountainroseherbs.com.
3. A team member will respond to your email with further information on how to continue with the tax exemption process.
Due to the changes affecting interstate commerce resulting from the SCOTUS Wayfair v S. Dakota case of 2018, the information required to establish exemption has become more detailed. Provision of a tax ID number, business license, tax license, sellers permit, or copy of a certificate of authority is not adequate to establish exemption in every state.
A list of the required documents for states with sales tax is provided here. A completed document for each state where you receive goods, or a completed Multijurisdictional form where applicable and acceptable, is required for exemption/s to apply. Please provide all required information, including your registered business name, on your certificate: incorrect or missing information or provision of incorrect forms will delay processing.
The information provided on your exemption certificate will be reviewed for the required elements, and the state registration ID number provided for your business will be verified. This is estimated to take 3 to 15 business days, depending on the volume of certificates to be processed. Documents are processed in the order they are received. We are unable to apply certificates to orders placed prior to validation.
For any questions regarding your tax exemption, please contact support@mountainroseherbs.com for Retail customers and wholesaleapp@mountainroseherbs.com for Wholesale customers. If you are applying for Wholesale, please contact wholesaleapp@mountainroseherbs.com once you receive the validation notice from Avalara CertCapture. Please check your spam folder if you do not see an email in your inbox.
Due to the complex nature of individual state tax regulations, we are not qualified to advise you as to the taxability of items in your particular jurisdiction or for your business or assist with the completion of tax exemption forms. Please visit your state’s department of tax administration website or consult a qualified tax professional for guidance.
